Soma LFH Ltd TERMS OF USE

Last Updated: January 16, 2026

Welcome and thank you for your interest in SOMA Yoga and Exercise Mat! These Terms of Use (the "Agreement") describe the terms and conditions applicable to your use of listenfeelheal.com (the "Site"), yoga and exercise mat(s), charger(s), and/or other electronic device(s) (the "Products"), including the SOMA mobile application (the "SOMA App") (collectively, the "Services"). The Site and SOMA App are owned and operated by Soma LFH Ltd and its affiliates and subsidiaries (collectively "SOMA" or "Soma").

In this Agreement, we refer to ourselves as "SOMA" or "Soma" or "us" or "we"; we refer to you as "you" or "Customer." SOMA and Customer are referred to in this Agreement individually as a "Party" and collectively as the "Parties."

By accessing or using the Services, including access to the Site, you intend and expressly agree to be bound by all the terms and conditions of this Agreement and the SOMA Privacy Policy (available at listenfeelheal.com/privacy-policy) ("Privacy Policy"), which is incorporated by reference. If you do not agree to these terms and conditions, you may not use the Services.

Access and Use

SOMA grants you a limited license to access the Site subject to this Agreement. If you choose to subscribe to and use the SOMA App, SOMA further grants you a license to access and use the Services, subject to and conditioned upon your compliance with this Agreement, the Privacy Policy, and any other rules and requirements communicated to you by SOMA, including your payment of any applicable fees. You acknowledge and agree that SOMA may modify, update, and otherwise change the Services at any time and in its sole discretion.

You represent and warrant that you are at least 18 years of age and have the legal authority to accept this Agreement on your behalf or on behalf of any party you represent. You alone are responsible for your activities and interaction with the Services.

You shall not use the Services for any purposes beyond the scope of the access granted in this Agreement. You shall not at any time, directly or indirectly, and shall not permit any third party to: (i) copy, modify, or create derivative works of the Services, in whole or in part; (ii) reverse engineer, disassemble, decompile, decode, adapt, or otherwise attempt to derive or gain access to any SOMA App component of the Services, in whole or in part; (iii) use the Services in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any person (including but not limited to data scraping or web scraping), or that otherwise violates any law, regulation, or other legal requirement; (iv) use the Services to introduce, execute, or attempt to execute malicious code, including but not limited to viruses, worms, Trojan horses, or any other harmful software; (v) engage in activities that exploit or attempt to exploit the Services through security vulnerabilities, including but not limited to injection attacks (e.g., SQL injection, command injection, script injection), buffer overflows, or session hijacking; (vi) attempt to probe, scan, or test the vulnerability of any SOMA system or network or to breach security or authentication measures without express authorization; (vii) use automated systems or software (including bots, scrapers, or crawlers) to access the Services in a manner that sends more request messages to SOMA servers than a human can reasonably produce in the same period, unless expressly permitted by SOMA.

Purchases are intended for you as the end user only and are not authorized for resale, without the express authorization of SOMA. We reserve the right to refuse or cancel your order if we suspect you are purchasing Services for resale.

Except for the limited license to access the Site and SOMA App identified above, you acknowledge that nothing contained in this Agreement shall be construed as granting or conferring, by implication, estoppel, or otherwise, any right, title, or interest to any intellectual property, including any (i) inventions (whether patentable or not in any country), patents, patent applications, invention disclosures, improvements, trade secrets, proprietary information, know how, information, or technical data; (ii) copyright protected works, copyright registrations, mask works, mask work registrations, or applications in the United States or any foreign country; (iii) trademarks, trademark registrations, service marks, logos, or applications therefor in the United States or any foreign country; (iv) trade secrets; or (v) any other tangible or intangible proprietary rights anywhere in the world.

You acknowledge and agree that at times the Services may be inaccessible or inoperable for any reason whatsoever, including, without limitation: (i) equipment malfunctions; (ii) periodic maintenance procedures or repairs which SOMA may undertake from time to time without notice to you; or (iii) causes which are beyond the control of SOMA or which are not reasonably foreseeable.

Notwithstanding anything to the contrary in this Agreement, SOMA may temporarily suspend or terminate access to the Services provided to you and any other third-party for security purposes, to prevent illegal or fraudulent activity, to comply with the requests of any legal agency or government entity, or if you violate this Agreement or the Privacy Policy.

SOMA may from time to time and in its sole discretion engage other service providers to assist in the performance of the Services, such as web hosting providers, payment processors, and other third-parties. You shall abide by the terms of use and other requirements associated with the services provided by such third-parties in connection with the Services.

Customer Responsibilities

You acknowledge that you are solely responsible and liable for your use of the Services, directly or indirectly, including understanding whether such access or use is permitted by or in violation of this Agreement. You are further solely responsible for compliance with all applicable laws relating to your use of the Services. You shall further use the Services solely for lawful purposes, and shall conduct all business through the Services in accordance with all applicable laws and regulations, including but not limited to all applicable federal and state laws and regulations governing the offer and sale of securities, money laundering, and counter-terrorism.

You alone are responsible for ensuring and maintaining that you are able to access and use the Services, including by securing your own compatible hardware, SOMA App, internet access, security software, backup devices or services, and any other requirements. SOMA shall have no responsibility to provide any additional software or hardware. You further agree that SOMA shall have no responsibility for any data loss or other damage or loss suffered in connection with your use of the Services, including any failure to provide adequate security or backup devices or services.

You are responsible for ensuring SOMA has accurate and current information for your Customer account, including current contact and payment information. You are further responsible for regularly reviewing the associated Customer email account for any communications from SOMA.

If you are provided with a username, password, credentials file, or any other piece of information as part of any security procedure ("Credentials"), you must treat such information as confidential, and must not disclose Credentials to any other person or entity. You acknowledge that your account and Credentials are personal to you, and further agree not to provide any other person with access to the Services or portions of the Services using your username, password, or other security information. You shall notify SOMA immediately of any unauthorized access to or use of your Credentials or any other breach of security. SOMA has the right to disable any username, password, credentials file, or other identifier at any time, whether chosen by you or provided by SOMA.

SOMA shall make commercially reasonable efforts to provide adequate support services for the Services. Notwithstanding the foregoing, this Agreement does not entitle you to any guaranteed level, availability, or turnaround time of support services for the Services.

Payment and Fees

Paid Services include the Services, which may be one-time purchases or automatically renewing subscription services ("Paid Services"), including our Site and SOMA App ("Subscriptions"). We may make changes to, suspend, or discontinue Paid Services at any time for any reason, and SOMA reserves the sole discretion to determine which Services or portions thereof require payment.

Paid Services may include pre-ordered Products that will be produced for you in the future ("Pre-Order"). You will be charged a Pre-Order fee when placing your Pre-Order. The actual date for shipping any accepted Pre-Order will depend on a variety of factors, including but not limited to, the date of payment of your Pre-Order fee and the manufacturing schedule of SOMA. There is no shipping date guarantee for Pre-Orders.

You agree to pay all applicable fees for Paid Services including, without exclusion, any monthly subscription fees, user fees, and offering fees and any other fees, charges, or costs that you agree to purchase as part of the Paid Services during the checkout process ("Fees"). You agree to pay all Fees and all applicable taxes incurred prior to termination or cancellation of this Agreement.

You authorize SOMA to charge your designated payment method for Paid Services. By providing an acceptable payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us or our third-party payment processor to charge your payment method for the total amount of your purchase, including any applicable taxes and other charges. If the payment method cannot be verified, is invalid, or is otherwise not acceptable, your Paid Service may be suspended or canceled. You must resolve any problem we encounter in relation to the payment method you provide in order to proceed with your use of the Service. If you accept a promotional offer or make changes to your Paid Services, the Fees, taxes, and amounts billed may vary. Billing amounts may also vary due to changes in applicable taxes or currency exchange rates. You authorize us or our third-party payment processor to charge your payment method for the corresponding amount. Refunds will not be issued unless required by law. Individual discounts may not be combined or stacked with any other discount. This payment obligation shall survive termination or cancellation of this Agreement for any reason whatsoever.

If you choose to finance a purchase through our third-party payment processor and one or more items in your order has an extended ship date, your loan payment(s), including interest, may be due before we ship all of the items. Please note that you may not receive a rebate of any interest that may have already accrued on an amount that is later refunded.

Subscriptions

Certain Paid Services are subscription-based purchases, to which the following terms apply:

Your Subscription term may vary as a continuous, monthly, or annual term ("Subscription Term(s)"), as described in the course of purchasing the Paid Services. Your Subscription will auto-renew for additional Subscription Terms until your Subscription is cancelled by you, or suspended or terminated by SOMA. Unless otherwise indicated by us, your designated payment method will be charged prior to, or at the beginning of, each Subscription Term for the Subscription fee plus any applicable taxes and other charges. Before charging you for a Subscription Term, we will notify you of the applicable fees, and the renewal will occur at the price then in effect for the Paid Service.

You may cancel your Subscription at any time. Your cancellation will take effect at the end of the current Subscription Term. To cancel your subscription and automatic payment, click on the "Cancel Account" button from your account screen or contact our team by visiting support.listenfeelheal.com and submitting a ticket. Cancellation does not entitle you to the refund of any previously paid Fees and you will not receive a prorated refund for the remainder of the Subscription Term. In the event you cancel your Subscription, note that we may still send you promotional communications, unless you opt out of receiving those communications by following the unsubscribe instructions provided in the communications.

When you cancel a Subscription, you cancel only future charges for your Subscription. You will not receive a refund for the current Subscription Term you paid for, but you will continue to have full access to that Subscription until the end of that current Subscription Term. At any time for any reason, we may provide a refund, discount, or other consideration ("credits") to some or all of our users. The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future.

If you reside outside the United States and change your mind about your purchase, you may be entitled to receive a full refund within fourteen (14) days (the "Cooling-Off Period"), provided that you have not logged in or otherwise redeemed or started to use the Services as a subscriber during the Cooling-Off Period.

From time to time, we may offer free trials of certain Subscriptions for specified periods of time without payment. Prior to starting your free trial we will notify you of the applicable Subscription fees that will be charged at the expiration of your free trial. Unless you cancel your Subscription prior to the end of your free trial by taking the steps outlined above, when your free trial ends, we or our third-party payment processor will bill your designated payment method on a recurring basis for your Subscription fee, plus any applicable taxes and other charges, for as long as your Subscription continues. You must cancel your Subscription before the end of your free trial period to avoid any charges. Instructions for canceling your Subscription are described above.

Your payment information will be processed and stored through a third-party payment processor. All paid account holders must maintain at least one valid payment method for payment of Fees, which are described in more detail during checkout. All Fees are calculated and billed to you on a monthly or annual basis depending upon your choice, and are due immediately upon receipt and are subject to change. You acknowledge that Fees have a recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Fees shall be charged or debited from the saved, designated payment method you provide one day prior to the monthly or yearly anniversary of the initial purchase date.

In the event that you have not logged in or otherwise used the Services for six (6) months or longer following purchase or receipt of a Product during a free trial, we reserve the right to terminate your subscription, cancel any pending purchase(s), and refund you the purchase price of the Product only. You will not be entitled to a refund for the value of the Subscription during the free trial.

SOMA reserves the right to adjust the Fees for our Paid Services, or any features or parts of our Paid Services, at any time. You acknowledge that SOMA may change the Fees for Paid Services at any time. In the event of such a change, SOMA will provide notice to you via the email address associated with your account at least thirty (30) days in advance of the effective date of the change. Your continued use of the Services indicates your acceptance of any changes to the Fees. You are solely responsible for all applicable taxes, and will be charged for taxes when required by law.

Data and Communications

SOMA may collect and process information regarding your usage of the Services. You consent to the collection and use of such information by SOMA, as well as the sharing of such information with third-party service providers for purposes of providing, marketing, and improving the Services, and any other reason described in the Privacy Policy. All personal information collected by SOMA is treated in accordance with the Privacy Policy.

By agreeing to the terms and conditions in this Agreement and providing your contact information to SOMA, you give your express consent to allow SOMA, its affiliates, and agents to contact you from time to time at any mailing address, phone number, or email address you provide to SOMA. Your consent means you agree to be contacted by SOMA and its service providers via phone, email, text message, or other means for any purpose, including but not limited to notifications related to the Services and your account, subscriptions, purchases, available upgrades, billing and payment processing issues, and telemarketing communications. Such authorized communications may include use of automated dialing technology or the use of pre-recorded messages. You are responsible for any charges that may be billed to you by your service provider(s) when we contact you. You further acknowledge that your consent to the foregoing is not a condition of using SOMA Services, and if you do not wish to consent, you may contact us and request to be placed on a do not contact list, or you may opt out any time using the opt-out mechanism provided in any such communications.

SOMA disclaims all liability under this Agreement for any information you provide to SOMA that may constitute electronic patient health records or similar information supplied by you or an end user, notwithstanding anything to the contrary in this Agreement or as otherwise required by any applicable federal, state, or international laws, rules, or regulations.

Intellectual Property Rights

SOMA and all related marks are trademarks of Soma LFH Ltd. SOMA Content, SOMA Products, SOMA features and Services, and our underlying technology are protected by copyright, trademark, patent, intellectual property, and other laws of the United Kingdom and foreign countries. All rights reserved. You are not granted, by implication or otherwise, any license or right to use any marks appearing on, or used or displayed in connection with, the Services ("Trademarks"). The Services may also contain or refer to third-party trademarks, trade names, product names, and logos that may be registered trademarks of their respective owners. Under no circumstances may you use or copy any of the Trademarks. Nothing herein should be construed as granting any license or right to use any Trademarks displayed in connection with the Services without express written permission from SOMA.

All content provided in association with the Services and this Agreement, including, but not limited to, the Site, the Product, the SOMA App, all text, graphics, user interfaces, visual interfaces, photographs, images/video, electronic art, sounds/audio, data, communications programs, executable code, computer code, and data (collectively, "Content") formatted, organized, and collected in a variety of forms, including design, structure, selection, coordination, expression, "look and feel," arrangement, layouts, pages, screens, and databases of such Content, contained in the Content, Services, and underlying technology, and any and all other copyright-protected work associated with the Services ("Copyrighted Works"), are exclusively owned, controlled, or licensed by or to SOMA and are protected by U.K. and international copyright laws. You agree you will not directly or indirectly copy, reproduce, modify, create derivative works from, distribute, or publicly display the Copyrighted Works without the prior express written permission of SOMA.

If you provide any communications or materials to SOMA by mail, email, telephone, or otherwise, suggesting or recommending changes to the Services, including without limitation, new features or functionality relating thereto, or any comments, questions, suggestions, or the like ("Feedback"), SOMA is free to use such Feedback irrespective of any other obligation or limitation between the Parties governing such Feedback. SOMA is free to use, without any attribution or compensation to any party, any ideas, know-how, concepts, techniques, or other intellectual property rights contained in the Feedback, for any purpose whatsoever, although SOMA is not required to use any Feedback.

SOMA respects the intellectual property rights of others and it is our policy to expeditiously process and review notices of claimed infringement of copyright or other applicable intellectual property laws. Any notices of claimed infringement should be sent to the Designated Agent of SOMA at ip@listenfeelheal.com, and must contain all of the following: (i) a signature (physical or electronic) of the copyright owner or a person authorized to act on behalf of the copyright owner; (ii) a description of the copyrighted work that you claim has been infringed; (iii) a description of the material that you claim is infringing and is to be removed or have access to same disabled, and information sufficient to permit the administrators of SOMA to locate the material; (iv) information sufficient for us to contact you, such as address, telephone number, and email address; (v) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the owner of a copyright that is allegedly infringed.

Warranty Disclaimer

THE SERVICES ARE PROVIDED TO YOU "AS IS WITH ALL FAULTS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, AND SOMA AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AGENTS, PARTNERS, AND LICENSORS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SERVICES WHETHER EXPRESS OR IMPLIED AND EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, AND NON-INFRINGEMENT. SOMA DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SERVICES, THE AVAILABILITY OF CONTENT, THAT THE FUNCTIONS CONTAINED IN THE SERVICES WILL MEET YOUR REQUIREMENTS, THAT THE SERVICES WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, THAT THE OPERATION OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS IN THE SERVICES WILL BE CORRECTED, OR THAT THE FUNCTIONS CONTAINED IN THE SERVICES WILL FUNCTION WITH OTHER MOBILE APPS OR HARDWARE, OR WITHIN A SYSTEM. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY SOMA OR A SOMA AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION MAY NOT APPLY.

NOTWITHSTANDING THE FOREGOING, SOMA WARRANTS TO THE ORIGINAL END USER PURCHASER THAT NEW PRODUCTS ARE FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP FOR ONE (1) YEAR FROM THE DATE OF PURCHASE AND REFURBISHED PRODUCTS ARE FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP FOR NINETY (90) DAYS FROM THE DATE OF PURCHASE. If your local law in effect at the time of purchase requires a longer warranty period, this warranty shall be extended to the extent required by such law. Within the warranty period, SOMA shall repair or replace at no charge to you any components of the Product that fail the limited warranty provided. You shall be responsible for any related transportation charges. Replacement products may be new or refurbished at our discretion. This limited warranty does not apply to (i) normal wear and tear, including scratches and dents; (ii) consumable parts included in the Product, such as batteries, unless product damage has occurred due to a defect in materials or workmanship; (iii) damage resulting from your failure to use the Product in accordance with the instructions accompanying the SOMA Product or available at the website; (iv) damage resulting from an accident, flood, fire, misuse, or abuse; (v) damage resulting from service performed, or damage resulting from tampering with or alterations to the Product, by anyone not authorized by SOMA; or (vi) use of the Product with any application or software other than the SOMA App.

SOMA retains the exclusive right to repair or replace the Product, or offer a full refund, and may require the original end user to provide their original purchase information at its sole discretion. Such remedy shall be your sole and exclusive remedy for any breach of this limited warranty. Warranty repairs and replacements for new Products have a new warranty which is the longer of ninety (90) days or the balance of the original one (1) year warranty. Warranty repairs and replacements for refurbished Products have a new warranty which is the longer of forty-five (45) days or the balance of the original ninety (90) day warranty.

Limitation of Liability

IN NO EVENT WILL SOMA, ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AGENTS, PARTNERS, AND LICENSORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES OR ANY CONTENT ASSOCIATED WITH THE SERVICES, OR SUCH OTHER SITES OR ANY THIRD PARTY SERVICES OR PRODUCTS OBTAINED THROUGH THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF BUSINESS OPPORTUNITY, BUSINESS INTERRUPTION, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. THESE EXCLUSIONS OR LIMITATIONS WILL APPLY REGARDLESS OF WHETHER OR NOT SOMA HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. TO THE EXTENT LIABILITY CANNOT BE EXCLUDED OR LIMITED AS SET FORTH ABOVE, IN NO EVENT SHALL SOMA BE LIABLE FOR ANY CLAIM, WHETHER IN CONTRACT, TORT, OR UNDER ANY OTHER THEORY OF LIABILITY, IN EXCESS OF £100.

Precautions

THE SERVICES ARE NOT A MEDICAL DEVICE AND YOU EXPRESSLY AGREE THAT THE SERVICES DO NOT INVOLVE THE PROVISION OF MEDICAL ADVICE BY SOMA. THE SERVICES ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR MEDICAL CONDITION. THE SERVICES ARE FOR INFORMATIONAL AND WELLNESS PURPOSES ONLY AND CANNOT REPLACE THE SERVICES OF PHYSICIANS OR MEDICAL PROFESSIONALS.

THE SERVICES, INCLUDING ALL INFORMATION, TEXT, PHOTOGRAPHS, IMAGES, ILLUSTRATIONS, GRAPHICS, AUDIO, VIDEO, AND AUDIO-VIDEO CLIPS, AND OTHER MATERIALS, WHETHER PROVIDED BY US OR THIRD PARTIES, IS NOT INTENDED TO BE AND SHOULD NOT BE USED IN PLACE OF (a) THE ADVICE OF YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS, (b) A VISIT, CALL, OR CONSULTATION WITH YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS, OR (c) INFORMATION CONTAINED ON OR IN ANY PRODUCT PACKAGING OR LABEL.

SHOULD YOU HAVE ANY HEALTH-RELATED QUESTIONS, PLEASE CALL OR SEE YOUR PHYSICIAN OR OTHER MEDICAL PROVIDER PROMPTLY. SHOULD YOU HAVE AN EMERGENCY, CALL YOUR PHYSICIAN OR 999 (OR 911 IF IN THE US) IMMEDIATELY. YOU SHOULD NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING MEDICAL ADVICE BECAUSE OF ANY INFORMATION PRESENTED ON THE SERVICES, AND YOU SHOULD NOT USE THE SERVICES OR ANY INFORMATION PROVIDED IN THE SERVICES FOR DIAGNOSING OR TREATING A HEALTH PROBLEM. THE TRANSMISSION AND RECEIPT OF SERVICES, IN WHOLE OR IN PART, OR COMMUNICATION VIA THE INTERNET, EMAIL, OR OTHER MEANS DOES NOT CONSTITUTE OR CREATE A DOCTOR-PATIENT, THERAPIST-PATIENT, OR OTHER HEALTHCARE PROFESSIONAL RELATIONSHIP BETWEEN YOU AND SOMA.

You should always consult a physician before making any changes to your physical activity or wellness routine based on information provided through the Services, or if you have any questions regarding a medical condition. SOMA is not responsible for any health problems that may result from information you learn about through the Services. If you make any change to your activity or wellness routine based on the Services, you agree that you do so fully at your own risk. It is important to be sensitive to your body's responses. For example, if you feel unexpected, repeating, or long-term pain, fatigue, or discomfort due to having made changes to your activity or wellness routine, it is recommended that you consult a physician before continuing with such changes. The information in the Services may be misleading if your physiological functions and responses differ significantly from population averages due to medical conditions or rare natural differences.

Please be cautious when using the Product and ensure it is used on a stable, flat surface. If you experience any unusual sensations, discomfort, dizziness, or adverse reactions while using the Product, discontinue use immediately and consult a medical professional.

Our Product should not be placed in the mouth at any time. Our Product at SOMA is not a toy nor is it intended for use by children. Children should not be left unattended with this Product.

The Product contains electronic components. Do not expose to excessive moisture, liquids, or immerse in water. Clean only as directed in the user manual.

VIBROACOUSTIC THERAPY CONTRAINDICATIONS: Do not use this product if you have any of the conditions listed in the contraindications section of the user manual, including but not limited to: pregnancy, pacemakers or implanted medical devices, deep vein thrombosis, recent surgery, active cancer, severe osteoporosis, epilepsy, or other conditions as specified. Consult your physician before use if you have any medical conditions.

The Services may provide links to other websites maintained by third parties or be offered alongside third party products. You acknowledge and agree that such links are provided for your convenience only and do not reflect any endorsement, affiliation, relationship, or sponsorship by SOMA with respect to the provider of such linked site or the quality, reliability, or any other characteristic or feature of such linked site. You further acknowledge and agree that SOMA is not responsible in any manner (including without limitation with respect to any loss or injury you may suffer) for any third party products, or matters associated with the linked site, including without limitation, the content provided on or through any such linked site or your reliance thereon. In addition, you should be aware that your use of any third party product or site is subject to the terms and conditions applicable to that product or site, including the privacy policies (or lack thereof) of such third party. SOMA does not guarantee that third party product information is complete, current, or error-free. If a third party links to the Services, it is not necessarily an indication of endorsement, affiliation, relationship, or sponsorship by or with SOMA. SOMA may not even be aware that a third party has linked to the Services.

Any other content not owned by SOMA is owned by its respective owner. You acknowledge and agree that such content is provided by its owner and does not reflect any endorsement, affiliation, relationship, or sponsorship by SOMA with respect to the provider of such content. You further acknowledge and agree that SOMA is not liable or responsible in any manner (including without limitation with respect to any loss or injury you may suffer) for any products or content provided by third parties including, without limitation, your reliance thereon. SOMA MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO ANY THIRD PARTY PRODUCTS OR CONTENT.

You agree to indemnify, hold harmless, and defend SOMA, its subsidiaries, affiliates, officers, directors, employees, representatives, agents, partners, licensors, successors, and assigns, from and against any action, cause, claim, damage, debt, demand, or liability, including reasonable costs and attorneys' fees, asserted by any person, arising out of or relating to (i) your use of the Services, including but not limited to anyone using your account or Credentials; (ii) breach of this Agreement by you or anyone using your account or Credentials; (iii) any information used, stored, or transmitted in connection with your account or Credentials; (iv) breach of the rights of any third party, including but not limited to privacy, publicity, intellectual property, or other proprietary rights by you or anyone using your account or Credentials; or (v) violation of any law, regulation, or other legal requirement.

Notice for UK Users

If you are a consumer based in the United Kingdom, you have certain statutory rights under the Consumer Rights Act 2015 and other applicable consumer protection legislation. Nothing in this Agreement affects these statutory rights.

Termination; Cancellation

This Agreement shall continue in full force until terminated or cancelled pursuant to this Agreement.

SOMA shall have the right to terminate this Agreement (i) for any reason whatsoever by providing thirty (30) days' notice to you; (ii) immediately for your material breach of this Agreement, other than non-payment of Fees; or (iii) for non-payment of Fees. Notwithstanding the foregoing, SOMA reserves the right, in its sole discretion and without notice, at any time and for any reason, to remove, modify, suspend, or disable access to all or any portion of the Services.

You may terminate this Agreement for any reason whatsoever by providing thirty (30) days' notice to SOMA by visiting support.listenfeelheal.com and submitting a ticket. You shall be responsible for all Fees incurred prior to and during the notice period.

Sections titled Precautions, Intellectual Property Rights, Data and Communications, Indemnification, Warranty Disclaimer, Limitation of Liability, Governing Law, Forum; Mandatory Binding Arbitration; Class Action Waiver, and payment obligations for Fees incurred prior to and during any notice period shall survive termination of this Agreement for any reason whatsoever.

Export Compliance and Use Restrictions

You will not directly or indirectly export or re-export the Services, or any technical information related thereto, to any destination or person prohibited or restricted by applicable law, including, without limitation, all applicable U.K. and international export control laws and regulations.

Governing Law; Dispute Resolution

Any action related to this Agreement, the Services, and your relationship with SOMA shall be governed by, construed, and interpreted in accordance with the laws of England and Wales without regard to its conflict of laws principles.

For users based in the United Kingdom or European Union: The English courts shall have exclusive jurisdiction to hear disputes arising in relation to this Agreement, subject to your statutory rights as a consumer.

For users based outside the United Kingdom and European Union: You agree to resolve any disputes or claims arising out of or related to this Agreement or the Services through final and binding arbitration. This includes disputes arising out of or relating to interpretation or application of this dispute resolution provision, including its enforceability, revocability, or validity. Notwithstanding the foregoing, either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Services, or violation of any intellectual property.

Except to the extent prohibited by applicable law, the parties agree that any claim or cause of action arising out of or related to use of the Services or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.

The English language shall govern all documents, notices, and interpretations of this Agreement. You also agree to waive any right to assert any claims against SOMA as a representative or member in any class or representative action, except where such waiver is prohibited by law or deemed by a court of law to be against public policy.

Miscellaneous

You acknowledge that SOMA has the right to monitor use of the Services to ensure compliance with the Agreement.

No waiver of any term, provision, or condition of this Agreement, whether by conduct or otherwise, in any one or more instances, shall be deemed to be, or shall constitute, a waiver of any other term, provision, or condition hereof, whether or not similar, nor shall such waiver constitute a continuing waiver of any such term, provision, or condition hereof. No waiver shall be binding unless executed in writing by the party making the waiver.

You may not assign this Agreement to any other party and any attempt to do so is void.

If any provision of this Agreement is determined to be illegal or unenforceable, then such provision will be enforced to the maximum extent possible, and the other provisions will remain fully effective and enforceable.

This Agreement and the Privacy Policy constitute the complete and exclusive statement of the agreement between you and SOMA regarding the Services, and supersedes any and all prior or contemporaneous communications, representations, statements, and understandings, whether oral or written, between the parties.

In case of any conflict between the terms of this Agreement and the terms of the Privacy Policy, the terms of this Agreement shall prevail.

Modification of the Terms and Services

SOMA reserves the right to update this Agreement and/or the Privacy Policy at any time and for any reason in its sole discretion by posting updated terms. Unless otherwise indicated by SOMA, any changes will become effective on a prospective basis from the date of posting. SOMA will notify you of any material changes to this Agreement or Services. By continuing to access or use the Services after we have provided you with notice of a modification, you are agreeing to be bound by the modified Agreement. If the modified Agreement is not acceptable to you, your only recourse is to cease using the Services. SOMA and its third-party service providers may make improvements and/or changes in the Services, features, and prices described at any time and for any reason in its sole discretion. The SOMA App may download and install upgrades, updates, and additional features in order to improve, enhance, and further develop the Services. SOMA reserves the right at any time to modify or discontinue, temporarily or permanently, the Services or any portion thereof with or without notice. You agree that SOMA shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.

SOMA TERMS OF DELIVERY

Last Updated: January 16, 2026

United Kingdom

SOMA will fulfil Products from local distribution centers to the named place in the UK. SOMA will charge VAT at the applicable rate based on the delivery address for the Products in accordance with UK tax rules.

European Union

SOMA will deliver the Products under a Delivered Duty Paid ("DDP") Incoterm. SOMA is responsible for importing and delivering Products to the named place in the country of the buyer. SOMA is responsible for paying all costs related to the import of the Products into the country of the buyer and will charge tax at the applicable rate based on the delivery address for the Products. SOMA will issue a compliant tax invoice for any local indirect taxes due on the sale, as required under local law.

United States and Canada

SOMA will deliver the Products under a Delivered Duty Paid ("DDP") Incoterm. SOMA is responsible for importing and delivering Products to the named place in the country of the buyer. SOMA is responsible for paying all costs related to the import of the Products into the country of the buyer and will charge tax at the applicable rate based on the delivery address for the Products. SOMA will issue a compliant tax invoice for any local indirect taxes due on the sale, as required under local law.

Outside the Countries Listed Above

SOMA will deliver the Products under a DAP Incoterm with title transferring to the buyer immediately prior to importation. SOMA pays for the carriage to the named place outside the country of the buyer, but is not responsible for importing the Products into the country of the buyer and delivering the Products to the named place in the country of the buyer. The buyer is responsible for all costs related to the import of the Products. SOMA will not facilitate the collection of any taxes on the buyer's behalf.

In the case of any conflict between the English language version and translations in other languages, the English language will control, unless and except as required by applicable local law.

For questions about these Terms of Use, please contact:

Email: support@listenfeelheal.com

Website: listenfeelheal.com